Industry Reports >> Financial Services >> General Insurance

Browse the latest reports in the general insurance industry below. You can sort your results by publication date, by price or alphabetically

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Customer Segmentation in UK Insurance: Individualism

$2,795.00
By:
, Published: Jun-2016

Consumer expectations for their interactions with financial services are not built from experience with insurers or banks, but are benchmarked against contact with other retailers and services, such as Amazon, Netflix, and Uber. The advance of smart technology, the era of the “always on” generation, our willingness to share personal information in return for a convenient and personal experience, and the Big Data opportunities these create mean.....

UK Personal Insurance Distribution: Banks and Retailers

$3,450.00
By:
, Published: Jun-2016
An affinity scheme is a partnership in which an insurer underwrites insurance to be distributed via another company whose primary product or service is not insurance. This includes banks and retailers which together account for just under a fifth of GWP from the personal lines market, with banks generating two thirds of this. Banks and building societies are strong within the home insurance market due to close links with mortgage arrangements, an.....

UK Personal Injury Litigation 2016; The turbulent course of market-changing reform continues

$4,495.00
By:
, Published: Jun-2016
The personal injury sector continues its turbulent course of market-changing reform, with legislative, legal, and regulatory forces at work. While the market was just beginning to settle post-Legal Aid, Sentencing and Punishment of Offenders Act 2012 (LASPO), the game-changing reforms announced by the government in November 2015 have once again whipped up a storm of uncertainty.

High Net Worth Home Insurance 2016

$3,450.00
By:
, Published: May-2016
Wealthy individuals require specialist mid net worth (MNW) and high net worth (HNW) insurance policies that offer wider coverage, higher limits, and better service compared to standard products. This is due to the higher value of their assets, which may include multiple homes, luxury cars, yachts, antiques, jewelry, wine, and fine art. Home insurance is generally provided on a global all-risk cover basis, often with an element of legal protection.....

Broker Distribution Insight: Which Insurers Lead The Way?

$1,995.00
By:
, Published: Apr-2016
Brokers are a traditional and long-established channel insurers use to distribute their products; therefore it is essential the service insurers provide is adapted to broker needs. Easy and convenient access to product offerings and services is key, as is the provision of added support and guidance. Brokers are increasingly looking online to cater for smaller risks, and they also expect claims services and the speed of response to queries to be q.....

Customer Segmentation in UK Insurance: Convenience

$2,795.00
By:
, Published: Apr-2016
Demand for products and services is ultimately driven by consumers and their wants and needs. If consumers do not need, use, or value a product or service they will ignore it or find another product that does meet their demands. Therefore the design of products and services needs to be focused on the consumer – in this particular instance, those who constantly find themselves short of time, and/or are easily flustered when met with a complicated .....
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UK Private and Commercial Landlord Insurance 2016

$5,250.00
By:
, Published: Apr-2016
Enter the Promotional Code: GMDPC110 at the checkout to receive a 10% discount on this report.
Offer expires on 01 July 2016

UK Personal Lines Distribution

$1,995.00
By:
, Published: Mar-2016

Almost half of policies across all of the personal lines markets are distributed through the direct channel.

Price comparison site usage has fallen but they remain an important port of call for customers – whether for research, quote comparison, or regular sales purposes.

The online channel remains important to consumers purchasing personal lines as the use of digital devices has become ubiquitous and internet usage gains in popu.....

UK Commercial Insurance Distribution 2016; An industry where adapting to the market is key

$5,250.00
By:
, Published: Mar-2016

Brokers continue to dominate the distribution of commercial insurance, with a 78.2% share of the market.

Provincial brokers are less concerned about growing their online propositions.

Banks have the potential to cross-sell insurance with their existing business services.

Micro-sized enterprises are driving the growth of price comparison sites.

Customer Segmentation in UK Insurance

$2,795.00
By:
, Published: Mar-2016

Success demands customer-centric models - a shift towards this approach is essential in order to create products that consumers want to buy and brands that consumers want to associate themselves with.

Attitudinal traits are rarely mutually exclusive - products or services that cater to a trend crossover offer consumers multiple benefits and will be attractive to a wider range of consumers.

Trust is key. A sense of honesty from a.....

Insurance Competitor Profile: Sainsbury’s

$2,795.00
By:
, Published: Mar-2016

Sainsbury’s Bank was the 20th most selected insurance brand for home insurance, according to our 2015 General Insurance Consumer Survey, while it was only 29th most popular for car insurance.

Sainsbury’s Bank’s insurance advertising has declined quite dramatically in the last couple of years.

UK Insurance Aggregators 2016

$3,450.00
By:
, Published: Mar-2016

Customers are loyal to their aggregator but not their insurance provider.

Policy price is the key determinant for customers purchasing through an aggregator.

Aggregators are building a connection with customers through advertising.

Direct Line Group Profile

$2,795.00
By:
, Published: Mar-2016

UK Insurance Limited is currently the sole underwriting entity for all of the brands in the group (with the exception of the international businesses and a small amount of personal lines business in the UK), as well as for partner brands.The company announced the sale of its international business units in 2014, thereby focusing on the UK as its sole core market .

Insurance Competitor Profile: Aviva

$2,795.00
By:
, Published: Mar-2016

Aviva is the UK's largest insurer with a total 2014 market share of nearly 10.9% in combined personal and commercial insurance.

Aviva saw tangible progress across all key metrics in 2015, with both operating profit and combined operating ratio (COR) improving.

As part of Aviva's strategy to return to distribution through aggregators the group now features on Gocompare.com, Moneysupermarket.com, Confused.com, and Comparethemarket......

Governance, Risk and Compliance - the Ecuadorian Insurance Industry

$950.00
By:
, Published: Feb-2016
The report provides insights into the governance, risk and compliance framework pertaining to the insurance industry in Ecuador, including:

An overview of the insurance regulatory framework in Ecuador.

The latest key changes, and changes expected in the country’s insurance regulatory framework.

Key regulations and market practices related to different types of insurance product in the country.

Rules and regulations per.....

UK Travel Insurance: Distribution and Marketing

$1,995.00
By:
, Published: Feb-2016

Social media is growing as a channel for researching travel insurance products.

Most customers are purchasing travel insurance online.

Convenience is most important when purchasing a policy.

RSA Group Profile

$2,795.00
By:
, Published: Feb-2016

RSA is withdrawing from unattractive areas of the personal motor market due to poor performance.

It has ceased trading with the echoice product in the aggregator market and recently ended a five-year partnership with Ford.

RSA is focusing on enhancing its presence in digital technology to ensure smooth service for customers across all channels.

RSA is making investments to improve customers’ online experience and is focu.....

Admiral Profile

$2,795.00
By:
, Published: Feb-2016

Solvency II capital requirements have now come into effect (January 2016).

This may result in higher capital requirements and changes to the risk management structure, and may reduce the efficiency of Admiral’s business model. Aggregator growth has slowed in recent years, making it a tougher market for brands such as Confused.com.

High levels of competition from other aggregators and from the number of active insurers make it a.....

UK Household Insurance: Distribution and Marketing

$2,795.00
By:
, Published: Feb-2016

Aggregators remain a popular channel, but the majority of household insurance customers prefer to purchase directly from an insurer.

Arranging cover over the phone and internet are the top two methods used across all of the distribution channels.

Direct mail is the most prominent advertising and marketing medium used by home insurers.

UK Pet Insurance: Distribution and Marketing

$1,995.00
By:
, Published: Feb-2016

Social media is growing as a channel for researching pet insurance products.

Most customers are purchasing pet insurance direct from their insurer.

Policy price is a growing concern for customers buying pet insurance.

Governance, Risk and Compliance - The Montenegrin Insurance Industry

$950.00
By:
, Published: Dec-2015
The report provides insights into the governance, risk and compliance framework pertaining to the insurance industry in Montenegro, including:

An overview of the insurance regulatory framework in Montenegro.

The latest key changes, and changes expected in the country’s insurance regulatory framework.

Key regulations and market practices related to different types of insurance product in the country.

Rules and regulatio.....

Governance, Risk and Compliance - The Macedonian Insurance Industry

$950.00
By:
, Published: Dec-2015
The report provides insights into the governance, risk and compliance framework pertaining to the insurance industry in Macedonia, including:

An overview of the insurance regulatory framework in Macedonia.

The latest key changes, and changes expected in the country’s insurance regulatory framework.

Key regulations and market practices related to different types of insurance product in the country.

Rules and regulations.....

Governance, Risk and Compliance - The Congolese Insurance Industry

$950.00
By:
, Published: Dec-2015
The report provides insights into the governance, risk and compliance framework pertaining to the insurance industry in Congo, including:

An overview of the insurance regulatory framework in Congo

The latest key changes, and changes expected in the country’s insurance regulatory framework

Key regulations and market practices related to different types of insurance product in the country

Rules and regulations pertaining.....

Governance, Risk and Compliance - The Slovakian Insurance Industry

$950.00
By:
, Published: Dec-2015
The report provides insights into the governance, risk and compliance framework pertaining to the insurance industry in Slovakia, including:

An overview of the insurance regulatory framework in Slovakia.

The latest key changes, and changes expected in the country’s insurance regulatory framework.

Key regulations and market practices related to different types of insurance product in the country.

Rules and regulations p.....

Governance, Risk and Compliance - The Nigerian Insurance Industry

$950.00
By:
, Published: Dec-2015
The report provides insights into the governance, risk and compliance framework pertaining to the insurance industry in Nigeria, including:

An overview of the insurance regulatory framework in Nigeria

The latest key changes, and changes expected in the country’s insurance regulatory framework

Key regulations and market practices related to different types of insurance product in the country

Rules and regulations pertai.....